Refund & Returns Policy
Our Policy at a Glance.
We want you to be happy with your order, Please review our policy
below to understand how refunds, retums and exchanges work.
Custom Orders
Made for You
Review Before Ordering
Check your design carefully
Defective or Damaged
AvailableWe'll make it right
Need Help?
Contact our team
Custom Orders
Most of our products are custom made, personalized or produced on demand.
As each item is made specifically for you, we generally do not accept returns or offer
refunds for change of mind, incorrect size selection or design errors.
Cancellations
Orders can only be cancelled within a limited time after placement, before production.
has started. If you'd like to cancel your order, please contact us as soon as possible.
Once production has begun, the order cannot be cancelled.
Defective Items
If you receive a defective item (e.g. printing error, product defect), please contact us
within 7 days of receiving your order with photos of the issue. We'll arrange a replacement
or refund based on the situation.
Damaged Deliveries
If your order is damaged during shipping, please contact us within 48 hours of delivery
with clear photos of the packaging and items. We'll work with you to resolve the issue as
quickly as possible.
Refunds
Approved refunds will be issued to the original payment method. Please allow a few
business days for the refund to appear in your account, depending on your payment
provider.
How to Contact Us
If you have any questions about your order, a product issue or a return request,
please contact us through our Contact Us page or email us. Our team will be happy
to assist you.
Additional Notes
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Please double-check your design, text, sice and details before placing your order.
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Colour may vary slightly due to different monitors and printing processes.
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This policy may be updated from time to time. The latest version will always be available on this page.